With the best R&D talent, Hoenergy provides the safest, most reliable and most efficient energy storage products to meet different needs in multiple application scenarios.
Could you please give me a brief idea about your company?
Sure. In short, we provide a battery storage solution for residential, commercial and utility users. Coverage of the product range: battery, inverter, PCS, EMS, BMS. Our R&D team and factory are in China.
What is BMS?
Battery management system. It is integrated inside our battery pack to monitor and control the battery system. We do not sell it separately
What is EMS?
Energy management system. EMS with two-part hardware and software. The complete system adopts AI, Big Data, cloud computing technology, real-time monitoring and supervision 24 hours a day.
What is the rated power of your hybrid inverters?
We have single-phase and three-phase hybrid inverters suitable for different needs. For single-phase, we have 3.6kW, 5kW and 6kW. For three-phase inverters, we have 8Kw, 10kW and 12kW. The battery we designed corresponds to these two types of inverters. For commercial users we have PCS.
How to select the battery for the inverter? How do I know if the battery and inverter match?
First, we need to make sure that the tension is the same. For example, the single-phase inverter should choose a battery voltage of less than 60 V, and the three-phase inverter should choose a battery voltage greater than 120 V. Secondly, we must ensure that the mode of communication is the same. So we normally recommend buying these two items from the same manufacturer to ensure safety and reliability.
What is the nominal capacity of your batteries?
We have a 2.5kWh and 5kWh battery pack for a voltage level of 60V and a 2.8kWh and 14kWh pack for a voltage level of 120V. We also have all the support to extend multiple numbers of battery packs in a system. Take the 120V as an example, 2.8kWh support a max 6 stackable pieces. The 14 kWh battery is mainly used in the commercial battery cluster, one cluster can hold up to 15 batteries.
Do I need the battery cabinet for the single-phase system or can I use the battery pack directly?
The battery pack can be connected directly with the inverter, we provide installation brackets for each package. The cabinet is used only to improve the level of protection (IP).
Do you provide an installation service?
We provide installation training to all our dealers. They will assist you. In addition, we have an installation manual and videos that can help the electrician to know the installation well. For the commercial storage system, we debug at the factory before delivery, and before commissioning we will provide online installation and debugging according to the real situation of the site. During the period of operation of the equipment, we also provide online technical support if necessary.
Do you provide full ESS or just the PC and battery?
We provide a complete storage solution, including BMS and EMS management equipment and software. The batteries, BMS, PCS and EMS, have all been designed by our research and development team. We have the ability to deal with complete system issues. We also provide the battery system and control system separately if necessary.
Do you have a solution for the on-grid or off-grid system?
Yes, our residential and commercial solution supports all on-grid and off-grid modes.
